Where do you deliver your products?
We offer delivery in Toronto, York, East York, Scarborough, Etobicoke, and Vaughan for orders over $180. We offer shipping for any address outside of these areas.
Is Shoresh's Honey Kosher?
Since our Bela's Bees Raw Honey is 100% pure and raw, it is kosher and does not require kosher certification. Check out this letter from our friends at COR for more details.
Are Shoresh's products nut and peanut-free?
Our Bela's Bees Raw Honey is 100% pure and does not include any tree nuts or peanuts in the ingredients. Our honey is extracted and packaged biannually in a converted artists' studio onsite at Bela Farm.
Before and after extracting and packaging our Bela's Bees Raw Honey, the studio is thoroughly cleaned and disinfected.
While our products do not contain tree nuts or peanuts, and while our facility is thoroughly cleaned, we, unfortunately, cannot guarantee that no traces of these allergens have entered the facility at any point prior to Shoresh's use.
What is your Return and Refund Policy?
Returns
You have 7 days to return your unused candles, salves, greeting cards, or challah covers once you receive your order. Please contact shop@shoresh.ca if you would like to return an item.
Refunds
We will refund you within 15 days from the time that we receive your return (for unused candles, salves, greeting cards, or challah covers).
We are unable to offer refunds or exchanges for honey, honey-in-the-comb, or used items.
Does Shoresh offer wholesale pricing?
What are Shoresh Shuk's Health and Safety Protocols?
At Shoresh, we ensure that our raw honey, beeswax candles and salves, and other products are made with love, care, and the highest quality of natural ingredients. To ensure the health and safety of our community members and supporters, we adhere to strict guidelines when harvesting, packaging, handling, and selling our products.